Bank of Ireland Jobs – Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace that values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
If you require assistance, please contact: recruitdirect@boi.com
Best Bank of Ireland Jobs 2024
What makes a Job with us Better?
Our greatest asset walks in and out of our offices every day; our people. That’s why we strive to look after their personal and professional development and the growth of their careers.
Why work with us?
The Bank of Ireland company culture prioritizes work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months of paid maternity leave, an innovative fertility and surrogacy policy, and working parent support.
Your well-being is important to us; we have an employee assistance program, WebDoctor, and financial well-being coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance their careers!
Join Our Team
Welcome Advisor
The Opportunity
As part of a diverse team, you will have the opportunity to work closely with our personal and business customers on the Branch floor, delivering a more personalized customer experience. This is an excellent position that will enable you to build your career with the Bank of Ireland.
In this role, you will
- Engage with customers to deliver professional, efficient, and friendly Customer Service to Business and Personal customers.
- Use branch techniques to recognize/refer selling opportunities and participate in all sales drives within the branch.
- Handle the flow of customers to ensure their smooth passage through the Branch.
- Identification and recommendation of appropriate product/service options for customers.
- Recording/updating of relevant customer information on in-house systems.
- Handle all basic queries/problems and refer complaints as appropriate.
Apply Now!
Business Banking Associate
The Opportunity
A fantastic opportunity has arisen for an ambitious colleague to join the Wexford Business Banking Pod as a Business Banking Associate.
The Business Banking Associate adds value to the Business Banking Pod through relationship management, business development, and sales activities to existing and prospective Business customers. You will support the Pod in managing a mixed portfolio of Mid-Market Business Banking connections (“Mid BB”) and Small Business and Agri connections (“SB&A”).
In this role, you will
- Support the Pod in achieving its Business Growth Ambition.
- Manage a growing portfolio on behalf of the Business Relationship Manager (“BRM”) of SB&A and customer relationships.
- Prepare and submit for approval, credit applications, and credit reviews. This will entail meeting with customers to gain an understanding of their business and the assessment of associated credit risks with appropriate facilities being structured and recommended to SB&A Credit and Corporate and Commercial Credit for approval.
- Develop core Relationship Management skills through building relationships with an existing portfolio of Mid and SB&A customers and new Bank customers and Intermediaries.
- Develop strong credit skills by working closely on relevant files with colleagues from across the Pod.
- Maximise income for the Group by conducting a full needs analysis with customers and effectively ensuring that relevant Distribution Channels colleagues are introduced with optimum financial solutions delivered for our customers.
- Ensure that all Regulatory and SME code obligations are fully understood and prioritized.
- Identify and appropriately manage the risk within assigned portfolio and Pod, ensuring credit standards are maintained, achievement of satisfactory portfolio reviews from CQM sampling, CQS scoring, and any GCR reviews.
Apply Now!
Finance Manager
The Opportunity
This is an exciting opportunity to gain experience within a Financial Control team that has a focus on the implementation and delivery of IT projects across the Group and accounting for ongoing management, maintenance, and support of existing Group systems and infrastructure. The successful candidate will have an opportunity to collaborate closely with the Commercial Partner team and interact with contacts in business regularly.
In this role, you will
- Responsible for the delivery of high-quality statutory and management reporting.
- Manage a team of Finance professionals, ensuring appropriate learning and development.
- Prepare and review financial reports and analysis ensuring that underlying processes and controls have been completed by standard process and that appropriate supporting detail is in place to substantiate the final balances.
- Prepare technical papers for interim and year-end reporting.
- Liaise with colleagues in Financial Control and Business Partnering teams to ensure collaboration, communication, and resolution of issues in a timely and efficient manner.
- Identify and implement continuous improvement initiatives to deliver process efficiencies and improvements.
Apply Now!
Head of Risk Measurement Team
The Opportunity
This is a great opportunity for a senior leader to provide challenge and strategic direction on the Group’s development and use of models. While the initial focus will be on the capital and impairment space, you will also be closely involved in all activities where models are used. In a strategically important position in a growing space, you will have the opportunity to support and lead several high-profile Group initiatives and gain phenomenal exposure.
In this role, you will
- Set the standards for the development and monitoring of credit and capital models to ensure models satisfy regulatory requirements and support business operations.
- Guide 1LOD on policy and regulatory interpretation.
- Articulate model risk perspectives in clear and accessible language both written and verbal to ensure the risks are understood by the different stakeholders (internal and external).
- Champion a transparent relationship with the regulator, relating to model risk matters.
- Provide strategic direction and input to Senior Management and the Board on the use of models across the Group to facilitate digitization and simplification of processes.
Apply Now!
Head of Application Operations
The Opportunity
Working in a fast-paced environment the Head of Application Operations role is a key leadership position within Technology Services. As part of the Technology Services Leadership team, you will be accountable for ensuring the effective leadership of the Application Operation function on a day-to-day basis where you will be able to make a real difference to the quality of Technology Services being provided on behalf of the Bank.
In this role, you will
- The role operates in a complex environment with a mix of technology and applications. The Head of function will be accountable for this.
- Support and continuous improvement of the day-to-day operations of the team.
- Facilitate the successful transition of changes into production.
- Effective Risk & Compliance Management.
- Leadership & People Management.
- Vendor & Finance Management.
Apply Now!
Regulatory Senior Analyst, RRCO
The Opportunity
This is a fantastic opportunity to join the CoRep Team as a Senior Regulatory Reporting Analyst focusing on Prudential returns. You will join a fast-paced team focusing on ensuring the Group is reporting risk-weighted assets by the European Banking Authority requirements through CoRep submissions & other Prudential returns.
It is a highly sought-after and topical role within the banking sector which will allow you to engage with colleagues across the organisation and also increase your profile with Senior Management
In this role, you will
- Deliver high-quality regulatory reporting to the Central Bank of Ireland & PRA.
- Prepare and review reconciliations between regulatory reporting and statutory financial accounts.
- Ensure all regulatory reports are reviewed, and controls have been completed by best practice.
- Provide regulatory support as required to business partners within the business unit.
- Provide duties in line with SLA and KPI service schedules. Assistance on ad hoc projects and regulatory information requests.
- Work with colleagues across the Group, ensuring effective collaboration, communication, and development of solutions.
- Contribute to a successful team that is rising to the challenge of a constantly evolving regulatory environment.
Apply Now!
Audit Director
The Opportunity
This is a phenomenal opportunity to influence at the senior table and both lead a senior team and contribute to the leadership of the function and provide subject matter expertise in the area of IT Risk. A chance to provide 3rd line of defense leadership across Group Internal Audit working with colleagues to develop, champion, and successfully implement strategies to fulfill the Purpose and Vision for the Function.
In this role, you will
- Act as ‘Deputy Chief Auditor’ for agreed divisions.
- Be responsible for the GIA strategy (the ‘HOW’). Lead delivery & embedding of outcomes as well as owning stakeholder engagement GEC-1 incl. presenting CE and RMA opinion.
- Own L0+L1 Enterprise Risk as Risk Owner, incl. Enterprise Risk Strategy, SME responsibilities, opine on ‘Live’ CE opinion, produce monthly heat map. Opine on the construction of RMA with accountability for a GIA-wide view of all risks.
- Responsible for the design & delivery of an assurance plan. Measured by a balanced scorecard.
- Continually invest in and drive performance of the division through assigned ‘Coachees’ (Direct Reports) and lead the design of people capability & skills plan.
Apply Now!
Finrep Reporting Analyst
The Opportunity
You will do challenging work within a highly engaged and professional team focused on ensuring the FINREP returns are delivered in a timely and accurate manner. You will have the opportunity to drive improvements to the FINREP reporting process helping to ensure a robust control environment.
The purpose of this role is to deliver the Group’s FINREP reporting requirements, ensuring the delivery of high-quality financial regulatory returns to the Group’s various Regulators and Supervisors in a timely, accurate, and efficient manner, as well as improving process efficiency and ensuring documentation standards and risk management approach are fully embedded.
In this role, you will
- Be responsible for the delivery of high-quality financial information for the Group and GovCo solo licensed entities to the regulatory authorities.
- Liaise with key stakeholders regarding the timely resolution of any issues or queries.
- Build and maintain a professional working relationship with key stakeholders.
- Become a FINREP SME by understanding the end-to-end FINREP process.
- Ensuring process documentation is maintained to Group standards.
- Ensure the quarterly intercompany deconsolidation adjustments are completed by the current methodology.
- Supporting the delivery of new/ad hoc reporting requirements.
Apply Now!
Daily Liquidity Reporting Manager
The Opportunity
This is a fantastic opportunity to develop your understanding of regulatory and internal liquidity reporting/management and work closely with key stakeholders including Group Treasury and Group Market and Risk.
In this role, you will
Led, developed, and motivated the Daily Liquidity Reporting team, ensuring that all liquidity reporting processes were effectively and efficiently controlled and managed within agreed timelines.
- Daily LCR.
- Daily Liquidity Stress Testing.
- Daily Flash Balance Sheet.
- Daily Wholesale funding report.
- Daily Eligible Asset Report.
- Weekly SSM Liquidity Template.
- Weekly Funding Profiles (to CBI).
- Lead by example, building an exemplary team culture, founded on accountability, agility, one Group One team, and a strong stakeholder focus.
Apply Now!
Trainee Actuary
The Opportunity
The opportunity to take a leading role in product development initiatives and shape the design of those initiatives! The successful candidate will have the opportunity to collaborate across the business to ensure product strategy and product design are aligned with the overall business strategy and plans.
In this role, you will
- Take a lead product management role on small and medium projects within the Product Management team.
- Provide expert technical and actuarial support to the business.
- Assist in the design and specification of new products and changes to existing products.
- Review and support communication to customers including benefit statements.
- Work with others across the business to ensure product strategy and product design are aligned with the overall business strategy and plans.
Apply Now!
Solution Architect
The Opportunity
The primary responsibility of the role is to support the Delivery Life Cycle by influencing solution designs and providing technical guidance from inception through to Production. Your main focus will be on developing and maintaining the core application architecture of our business and scanning the environment for new innovative solutions to anticipate our technology needs.
In this role, you will
- Design and architect solutions that support our business and technology goals.
- Collaborate with, and offer technical guidance to, our delivery teams, developers, and test functions in all phases of solution delivery.
- Drive and implement cloud, data, and cyber security improvement initiatives.
- Producing high-quality, properly functioning deliverables on time and within budget.
- Form deep relationships with multiple technical and business stakeholders.
Apply Now!
Technical Service Owner
The Opportunity
This is an exciting opportunity for a person seeking a challenging role in an evolving landscape and to be part of a team that is supporting Group IT on a new technological journey. The person will be joining a team that works with a wide range of various other teams across the group’s different towers providing ample opportunities for continuous learning and development.
In this role, you will
- Own and Maintain Application Operations (AO) PEN test process, including the annual PEN test schedule of critical applications and treatment plans to be handled centrally and keep teams accountable to their projected milestones for delivery.
- Engage with the Application Support team(s) to agree on the schedule, and ensure all prerequisites for testing are met before the start of the testing window.
- Support SDM about any risk being raised as a result of their application not being able to test in a calendar year.
- Support Infrastructure Operations from an Application perspective to remediate vulnerabilities on the IT estate within agreed patching targets, and coordinate and handle patch changes and deployment slots.
Apply Now!
Enterprise Service Administrator
The Opportunity
As the Office 365 Administrator you will lead our vendor who delivers the O365 service and act as an ambassador for the adoption of Office 365 suite of applications. You’ll get the chance to work in an innovative environment and be part of a technical team that continuously looks for ways to simplify and improve customer and colleague journeys.
In this role, you will
- Work as part of the Enterprise Services team within IT@BOI supporting the IT infrastructure. Primarily responsible for the governance of Unified.
- Communications services, Office 365 Administration, and Azure AD administration, Supporting up to 22,000 users.
- Coordinate the Bank and vendor technical teams to successfully deliver Office 365 services in the live environment.
- You have the chance to acquire new knowledge, and skills and apply your experience to positively impact the continuous improvement of the service provided by the team.
Apply Now!
Payments Official, Payments Processing, Chief Operating Office
The Opportunity
This role will provide an excellent development opportunity and will suit an ambitious and self-motivated individual seeking to work in a professional, dynamic, and fast-paced environment. This role is based onsite at our offices at Baggot Plaza five days per week.
In this role, you will
- Complete accurate input of payment instructions.
- Monitor Payment Queues.
- Work closely with key stakeholders ensuring an excellent level of customer service is provided.
- Prompt resolution of queries.
- Adhere to Operational and Key controls.
- Identify and drive improvement within current processes.
- Prepare Monthly MIS.
- Identify payment issues and unreconciled items.
Apply Now!
Mortgage Specialist
The Opportunity
We are offering the opportunity to work in a fast-paced environment and have fun along the way while receiving continuous support, capability, and training to ensure you thrive, build, and develop your skills in your career. We are currently looking for hard-working, self-motivated, customer-centric people with a passion and energy to drive business performance who want a career in Direct Mortgages and all the benefits that go with it to grow & develop!
In this role, you will
- Take care of inbound/outbound telephone calls from our customers, supporting them in all aspects of their mortgage home buying journey while measuring key performance indicators to ensure you meet agreed objectives.
- Building Relationships and networking opportunities with such areas as Underwriters, Operational Teams, Product Development & Branch Staff
- Support our Customers to thrive in their goal to purchase their dream home.
- Display a Strong work ethic in Credit Quality and Risk management.
- Work in a culture with a strong ethos of being customer-focused.
Apply Now!
Product & Pricing Actuary
The Opportunity
The opportunity to take a leading role in product & pricing initiatives and shape the design of those initiatives. There is an opportunity to collaborate across the business to ensure product & pricing strategy is aligned with the overall business strategy and plans.
In this role, you will
- Work with a range of senior stakeholders across the business including Operations, Distribution, Legal, Marketing, and Customer Service.
- Take a lead role on medium to large-scale projects within the team, including the design and specification of new products and enhancements to existing products.
- Contribute towards the overall Product and pricing strategy as well as playing a key role in achieving sales, income, and retention targets for the business.
- Keep up to date with relevant industry changes and other products in the market.
Apply Now!
Product Delivery Manager
The Opportunity
The opportunity includes managing, developing, and leading a team of actuaries, business analysts, and students. You will have the opportunity to lead ongoing product enhancements and developments across the product range as well as build relationships across the wider business.
In this role, you will
- Engage with senior stakeholders and manage multiple competing demands and priorities at the same time and meet strict deadlines.
- Maintain strong working relationships with partners across the business.
- Be responsible for ongoing management of products, including customer-facing product literature and providing product support to Operations and Sales teams.
- Be responsible for ensuring accurate benefit statements within regulatory timelines.
- Provide teams with direction and support for learning and development.
Apply Now!
Corporate & Markets Technical Analyst
The Opportunity
You will work in a team of like-minded professionals with a broad range of experience and backgrounds across IT and the Business. You will help craft, guide, and establish the ways of working, participate in exciting new technology initiatives, and develop strategic capabilities to enable the bank to develop and maintain this strategic asset.
The Engineering function offers great prospects for career progression within the Bank along with opportunities to build and grow highly sought-after technical skills and capabilities!
In this role, you will
- Contributor to overall solution planning, providing input into the factory estimation process as well as highlighting technical risks, issues, and assumptions.
- Analysis requirements and document Technical specifications for interfaces between systems either BOI to BOI or BOI to 3rd party applications.
- Communicate the system requirements to different stakeholders and act as a translator between IT and the business and Business Analysts to ensure the cohesive alignment of all parties.
- Translate the business requirements provided by the business into system-focused user stories, transcribing them into Jira.
- Support and collaborate with other engineering functions, including integration and data factories, security, build, test, and release.
Apply Now!
Corporate FX and US Operations Team Lead
The Opportunity
This is a superb opportunity for a Team Lead to join the Foreign Exchange and US team. You will be responsible for identifying training and development needs, goal setting and appraisals, supporting the team while implementing change initiatives, and identifying and proactively monitoring process improvements. You will engage with Interbank and Corporate clients to confirm and settle trades that have been executed with Global Markets and Group Treasury.
In the role you will
- Manage the day-to-day activities of the team to ensure all tasks are performed to the highest standard and promptly.
- Manage workflow and ensure all timelines are met.
- Co-ordinate, plan, and allocate staff to match operational needs
- Acts as an escalation point for queries, complaints, and responsibility to ensure issues are resolved.
- Ensure unit activities are aligned with all audit, legal, and regulatory requirements.
- Manage all staff issues on a day-to-day basis including managing attendance, timekeeping, goals, review, Individual Development Plans, etc.
- Manage and take responsibility for training plans and ensure the versatility matrix is delivered.
- Proactively support department manager and colleagues through sharing best practices, and knowledge to support department priorities.
- Relationship Management with other business units in particular Global Markets and Middle Office.
- Prompt resolution of queries as they are received.
- Ensure all daily/weekly/monthly operational and key controls are adhered to.
- Identify and drive improvements in the current process.
- Preparation of monthly MIS for management.
Apply Now!
Digital Product Owner
The Opportunity
The successful candidate will be the digital Product Owner responsible for delivering the direction and priorities set for Home Buying’s omnichannel mortgage origination platform (ROME), promoting the best-in-class customer and user experience, and supporting growth in customer value and innovation within Home Buying Transformation (HBT).
This individual will bring expertise in identifying digital opportunities within our customer/user base, across all Home Buying channels, our 3rd party partners, and customer segments. They will be accountable for leading and prioritizing the backlog for the technology implementation team, agreeing and communicating the desired outcomes for the team, and ensuring the activities deliver the ‘maximum value’ for the customers and users of the platform.
This is a high-visibility role and a phenomenal chance to create a difference for our customers and users. It is a front-facing role with lots of exposure to key business divisions and senior partners.
In this role, you will
- Support and deliver the vision for the omnichannel mortgage origination platform, develop the goals and promote progress to all the channel teams within Home Buying.
- Set internal Objectives and Key Results (OKRs) for the platform to measure success and be accountable for the delivery of those.
- Lead and prioritize the home buying origination platform product backlog in collaboration with the delivery lead so it aligns with the HBT strategic roadmap.
- Lead all aspects of stages of platform improvement including UX design and development to protect product quality and customer/user centricity.
- Proactively provide customer, user, and business context to the UX design and digital engineering teams.
- Guide and support with the definition of EPICs, User Stories, and Acceptance Criteria ensuring they meet customer, user, and 3rd party needs.
- Understand and implement appropriate controls to ensure activities remain within the relevant legal and regulatory boundaries.
Apply Now!
Digital Workplace Architect
The Opportunity
The role is an opportunity to act as a technical lead in the development and implementation of IT Infrastructure strategies, architectures, and solutions across the Bank of Ireland Group, in the areas of Digital Workplace and Enterprise Systems and all related technologies.
In this role, you will
Develop and maintain a set of technology infrastructure architectural principles and standards for the Bank of Ireland Group, specifically about Digital Workplace technologies.
- In conjunction with the Bank’s major outsourcing technology partners and vendors.
- Aligned with the strategic business goals of the Group.
- Aligned with the Group’s strategic objectives about Business Continuity/Risk Management.
- Recognizing the status of the current technology infrastructure estate serving the Bank.
- Recognizing financial sector and technical industry trends, analysis, and best practices.
Apply Now!
Lead Data Analyst
The Opportunity
The Lead Data Analyst will work as part of a dynamic and ambitious team to develop a suite of analytical solutions to improve the Group’s risk management capabilities. The successful candidate will gain significant exposure to hypothesis testing, exploratory analysis, machine learning, and visualization, as well as develop your technology and transformation capabilities.
This is a high visibility role within the division, and the wider Group, and a fantastic opportunity for you to make a difference to our colleagues, customers, and partners, through leveraging data as an asset to assist the Group in achieving its strategic objectives.
In this role, you will
- Technical Delivery – Lead the design, development, and delivery of assigned analytical projects from customer engagement and requirements gathering through to development and implementation in BAU.
- Data Engineering – Design and develop data engineering processes (e.g., ETL workflows) to build new data marts and production features to support machine learning and other analytical solutions.
- Dashboard Delivery – Design, develop, and deploy high-impact dashboards and management information capabilities autonomously to provide insight into the group’s risk profile for senior leaders.
- Data Science & Analytics – Conduct exploratory analysis and develop data science solutions for senior management to support proactive and predictive risk management across the Group.
- Collaboration & Group Data Strategy – Collaborate cross-functionally with other teams within the Group Data & Analytics Office to identify opportunities to assist the group in achieving its strategic objectives, and support the ongoing delivery of the Group’s data strategy.
Apply Now!
Lead Data Engineer
The Opportunity
Be part of the transformation journey in all things data that derives and delivers insights and decisions to the bank! The Lead Data Engineer will ensure that technical development processes, standards, governance, and tooling are appropriate and effective for the Enterprise Data Warehouse and/or Data Lake and that the quality of the solutions delivered into operational support is fit for purpose.
You will be responsible for the technical leadership and mentoring of data engineers, ensuring that incoming change is ‘engineering-ready. As a Lead Engineer, you will derive value from innovative delivery solutions and will be accountable for demonstrating and role modeling the Group values and behaviors through your technical leadership, and how you deliver business goals.
In this role, you will
- Identifying, analyzing, designing, and delivering data flows within Enterprise Data Lake and/or Data Warehouse both on-prem and cloud.
- Ability to take the lead on driving large pieces of development.
- Providing technical direction and leadership to engineering squads.
- Engagement with Senior partners from across the bank.
- Work with internal resource management and external delivery partners to ensure the right capability is in place within the teams.
- Identifying, developing proposals, and managing the execution of initiatives to automate, simplify, and scale services.
- Contributing to the continual improvement of data engineering, test capabilities, and the business’s data platforms.
